What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Diksha Y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Amazing Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Uninterrupted video conferencing
What is your favorite aspect of this product?
Friendly user interface Many people connect together at a time
What do you dislike most about this product?
Nothing to dislik about zoom
What recommendations would you give to someone considering this product?
Highly recommended communication application for all the organisations
Pros
- Helps Innovate
- Effective Service
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Mostly Zoom works well without any interruption.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Carl O.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Great product, does exactly what you need it to
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
They know what they're good at and they do it well. It has all the features we need and more, from screen sharing to instant messaging.
What is your favorite aspect of this product?
screen sharing, screen recording and instant messaging.
What do you dislike most about this product?
the UX, I don't like the design and found it clunky at first
What recommendations would you give to someone considering this product?
Go for it, there are some flaws for sure but overall it's one of the best of it's kind on the market
Pros
- Helps Innovate
- Appreciates Incumbent Status
- Continually Improving Product
- Fair
Cons
- Security Frustrates
- Less Performance Enhancing
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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