What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
mark k.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Zoom improves communication.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Our organization uses Zoom for online meetings and remote work. We employ whiteboards, webinars, chatting, and the raising hand tool to make Zoom feel like real-life conversation. It's easy to use and the learning curve was short, so I use it professionally and personally. Zoom has helped us communicate remotely, especially during the epidemic when we couldn't get to the workplace.
What is your favorite aspect of this product?
Zoom's user-friendly tools mimic real-life conversation, making it feel like we're talking to someone face-to-face. My favorite feature is the ability to plan meetings and have them display on my calendar with a direct link to them. It's fantastic to be able to alter my background whenever I want to look more professional. It features flexible price choices that fit our budget and allow us to keep in touch.
What do you dislike most about this product?
One thing I'm not a fan of using Zoom is the fact that I'll require permission to rejoin meetings if I've been disconnected due to network troubles or other causes. Due to the fact that crucial meetings or presentations may necessitate it, this becomes a problem for us In terms of connectivity and call quality, the online browser experience should be as good as the app.
What recommendations would you give to someone considering this product?
If you're searching for a way to improve your team's ability to communicate, I highly recommend this software. You and your team will be ready to create in no time with Zoom's user-friendly design and user manuals, which are easy to understand, as well as the essential capabilities to get you and your team up and running.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Joshua W.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2022
Great software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's simple, easy to use, and everyone uses it.
What is your favorite aspect of this product?
How easily a link can be embedded into an email or website to send out meetings.
What do you dislike most about this product?
Nothing right now.
What recommendations would you give to someone considering this product?
Try it out, it's easy to use
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rasitha A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
Globally familiar and never make disappointed.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Webex Meetings RingCentral MVP GlobalMeet Collaboration Fuze Google Workspace GoTo Meeting BlueJeans Meetings join.me
What is your favorite aspect of this product?
User friendliness and provide huge facilities.
What do you dislike most about this product?
Therefore no dislikes
What recommendations would you give to someone considering this product?
User friendliness and provide huge facilities
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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