What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Elena G.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
The perfect tool for online video conferencing!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has a focus on providing a high-quality video experience. It offers HD video and audio, and provides a number of features to help make meetings more effective, such as screen sharing, recording, built-in messaging and file sharing. It also can support for up to 1,000 participants and provides interprise-grade security
What is your favorite aspect of this product?
I like that I can see all the participants in the meeting at the same time on one screen. I also like that I can share my screen and use the whiteboard feature. And I appreciate the high quality of the audio and video.
What do you dislike most about this product?
There are a few things that I dislike about Zoom software. Firstly, the interface is a little cluttered and could be more user-friendly. Secondly, the free version of Zoom only allows for 40-minute meetings, which can be a bit limiting.
What recommendations would you give to someone considering this product?
There are a few things to consider when Zoom: -How many people will be using the software? If you have a lot of users, you may need a paid account. -How often will you be using the software? If you are using it frequently, again you may want to consider a paid account for the additional features. -What features do you need? Zoom offers a variety of features, so make sure to choose the ones that you need. -How much training will you need? Zoom offers training materials, but you may need to invest some time in learning how to use the software.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Sarah J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Excellent video conferencing system
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We couldn't function without Zoom, which has let us conduct and attend meetings and webinars throughout the business in a variety of ways. Zoom provides a wide range of options and is a lot more flexible. In order to ensure a seamless transition, discussions are held to cover all relevant and significant topics. Among Zoom's many capabilities include the ability to share a computer screen, create rooms, participate in real-time conversations, and alter the backdrop image. Using Zoom has had a significant influence on the company by delivering regular updates and reminders about upcoming improvements.
What is your favorite aspect of this product?
Because Zoom is so real and safe, it's a great fit for any business, large or small. Important topics can be addressed in privacy in the private chat rooms. If you can afford it, Zoom may be used in small businesses and institutions alike. Because there are so many other options, Zoom isn't the best choice for personal usage.
What do you dislike most about this product?
It would be useful if there was an opportunity to reschedule a meeting rather than having to start a new one. There should be a better way to join a meeting than having a link to a webpage. The price tag might have been lowered a bit.
What recommendations would you give to someone considering this product?
Customer meetings are ideal for presenting ideas or just describing current conditions in detail. Training clients and partners is a less acceptable situation because of the constraints on use due to the inability to open without the app being installed on a PC or phone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jul 2022
Reliable Collaboration Software
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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