What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Hemanth G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Wonderful product with great functionalities
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The one thing that differentiates Zoom from other similar products is the user access and user controls that can be leveraged by the host of the meeting. Also, it is a pretty simple to use software designed to match the needs of many users
What is your favorite aspect of this product?
We can easily set up and schedule calls across time zones with Zoom. Also, even when the number of participants are more, it performs well
What do you dislike most about this product?
Zoom needs to add an option to share files when we are in meetings
What recommendations would you give to someone considering this product?
This is a very professional level software with good functionalities and performance capabilities. I woiuld surely recommend this for large businesses.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Gill R.
- Role: Finance
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2022
Superb, user-friendly, straightforward software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an excellent platform for online meetings and file sharing. It provides a wide variety of capabilities that are unavailable in any comparable product. When there are several people on the call, it aids in keeping things civil. Many people can join a video conference call that goes off without a hitch.
What is your favorite aspect of this product?
It's one of the most effective video chat services and relatively easy to use. With the help of zoom's steady stream of helpful updates, working from afar and holding virtual meetings are now more efficient than ever. Many of its features are the most cutting-edge available. I can choose the background music while you're on a conference call.
What do you dislike most about this product?
The desktop and mobile applications' user interfaces are dated, making it more difficult than necessary to do everyday tasks. The UI is dated and difficult to navigate. Audio and video settings are also a little tricky to navigate for newcomers. Problems with Bluetooth headphones are another problem brought on by the desktop app.
What recommendations would you give to someone considering this product?
User-friendliness and simplicity of usage are its hallmarks. The coders have done an excellent job since we can now easily have meetings with the whole crew. There are free choices with time limits if you are not an excessive user. Booking providers and Google Calendar work together to make this a breeze. I will recommend using Zoom.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Vinod Kumar M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
