What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Chris H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2022
Zoom is perfect for business calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has been the finest app I've used in a long time. With the zoom, I've tried a lot of different apps, but I'm only satisfied. It provides high-definition video and audio. Background effects and screen-sharing quality improved with the upgrade...
What is your favorite aspect of this product?
Zoom's most important feature is that it enables people collaborate more efficiently. It's easy to hold online meetings and events using Zoom since it works on all kinds of devices. In addition, Zoom's robust capabilities make it simple to administer your conference room system from a single place.
What do you dislike most about this product?
When the clock strikes zero, I get antsy. When the conference is over, it is tedious to have to set up a new meeting to continue the discussion. It would be ideal if they were to devote more time to the internet.
What recommendations would you give to someone considering this product?
A neutral third party may be incredibly advantageous and even crucial when it comes to business networking. It is now possible to interact and cooperate with people professionally via video conferencing. Many services are available to assist you with this form of communication, but not all of them are appropriate for businesses and professionals.. Because of its straightforward user interface, Zoom's video conferencing service is a breeze to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nathan S.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Leader in its category. Most people will have the application.
What is your favorite aspect of this product?
User friendliness and popularity.
What do you dislike most about this product?
I don't dislike anything about this product.
What recommendations would you give to someone considering this product?
I would recommend research of what most employees are used to.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
Great videoconferencing solution
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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