What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Tafara D.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Great user interface
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The user interface is very easy to work with even on first time the features are easy to interpret.
What is your favorite aspect of this product?
It can support upto 1000 participants. The user interface is very user friendly. It can apply effects during video communications.
What do you dislike most about this product?
It requires an add on for it to support 1000 participants.
What recommendations would you give to someone considering this product?
I would recommend this product to anyone because of how easy it is to use even on first time glance its easy to get what every function stands for.
Pros
- Helps Innovate
- Effective Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Quentin P.
- Role: C-Level
- Industry: Media
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2021
There's a reason Zoom is the leader
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ability to create separate rooms and the way it has been implemented makes this our number one software choice.
What is your favorite aspect of this product?
The sheer simplicity of Zoom is what sold originally, and continues to keep us using it.
What do you dislike most about this product?
There is nothing to dislike about Zoom. It does exactly what it says and has never let us down.
What recommendations would you give to someone considering this product?
Check out all the alternatives first. Make sure you understand what you're getting for your money, then in particular, check what you're not getting. After that just get Zoom anyway. There's a reason they led the world during the pandemic.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ranbir S.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2021
Zoom Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom has more number of participants capacity and free plans supports upto 100 participants. It comes with reliable connectivity and conference potential. Zoom has very nice video and audio quality. It is more user-friendly and very clean interface that is very easy to understand. We can also record our sessions and easy to navigate
What is your favorite aspect of this product?
Very user friendly inviting people to a meeting is very easy clean interface screen sharing great audio and video quality
What do you dislike most about this product?
Meeting time is limited The performance of the software is not decent when internet speed gets slow lacks decent chat feature
What recommendations would you give to someone considering this product?
Zoom has very clean interface and easy to navigate it has very nice security feature screen sharing feature is very smooth high stability great software for remote team collaboration
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
