What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Rose W.
- Role: Finance
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2021
Accurate web conferencing platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is available for use even from a mobile device and a desktop/laptop and this makes it easy to use and connect with clients and stakeholders anywhere at any time.
What is your favorite aspect of this product?
Zoom is available for use free of charge and even from premium basis and this offers all users including even the SMEs in executing web conferencing. Has improved communication in our organization and this allows to communicate freely thus collaborate more. Zoom is efficient and helps us work remotely and thus allow our employees to offer updates and work remotely.
What do you dislike most about this product?
Sometimes poor internet connections impede on the accurate working of the platform thus inhibit the process of web conferencing.
What recommendations would you give to someone considering this product?
Zoom will improve the manner in which you communicate and allow your organization to bring collaboration and grow how you execute web conferencing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Andranik G.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2021
Market Leader
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User friendly, easy to implement and navigate
What is your favorite aspect of this product?
Speed and quality
What do you dislike most about this product?
Could include more features
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Ritesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2021
Evergreen video conferencing tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I will say proudly that we have convent school and we are now using Zoom meetings and teachers are also conducting Zoom meetings with their students considering the Covid situation which is wonderful. For office we are arranging an online meeting is very simple procedure.
What is your favorite aspect of this product?
its UI is also very user-friendly, Zoom is also available on various platforms like Android, IOS, Windows, Ubuntu, macOS, etc. One can utilize zoom in every environment like smartphones, laptops, tablets, PCs, etc.
What do you dislike most about this product?
Video lagging and clearness of audio while calling, only these are the issue i have faced ever, rest good to have this.
What recommendations would you give to someone considering this product?
Zoom is totally free to use, you can get up to 40 minutes for group meetings, best for internal team meetings, meeting with manager and CEO. Very safe and secure right now.
Pros
- Helps Innovate
- Continually Improving Product
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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