What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Artur I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Full of features at no cost at all.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
List of features is beyond what other products offer
What is your favorite aspect of this product?
How easily I can onboard my new clients to use it.
What do you dislike most about this product?
That hey only offer 40 minutes of video call on the free plan for multiple users.
What recommendations would you give to someone considering this product?
Try the free version and you won't be disappointed.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
ANUP G.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
"Good product"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has amazing functionality and is simple to use for our users from many departments on any device from anywhere without any technical knowledge that differentiates Zoom from other similar products.
What is your favorite aspect of this product?
I appreciate that, in addition to being a video communication option for the current world, you can also display your screen, link and control another person's screen, and draw on slides, among other things. It may be used in a variety of meeting formats as well as in the IT area to show and train users. Breakout rooms have been shown to be beneficial in a variety of situations. It works nicely on my computer, tablet, and phone, making it a convenient alternative for on-the-go users. Every time I log onto Zoom, I seem to uncover a new function that makes my life simpler.
What do you dislike most about this product?
It may be incredibly sluggish at times, much more so than Google Meet, which is why we still utilise Meet for the majority of our general, bigger meetings. While having a faster internet connection is preferable, it is not always attainable, and meet is more reliable in that regard. I occasionally have difficulties connecting my Bluetooth speakers, and even when they are connected, the volume appears to be very low no matter what I try. As a premium customer, I believe that audio should not be my primary concern.
What recommendations would you give to someone considering this product?
Compared to WebEx, or any other application, Zoom makes it the easiest to arrange and distribute an invitation. Zoom allows me to speak with people from any device, anywhere, with the good audio and video quality.
Pros
- Caring
- Saves Time
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Rishabh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Best conferencing/calling application!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ever improving feature and functionality of zoom is one of the best. Ease of use and well organised navigation /interaction options.
What is your favorite aspect of this product?
The product has an amazing speed and ease of usage. The primary icon set listed on top is one of the best and the UI looks smooth. Very reliable for file sharing and screen sharing . Less call drops.
What do you dislike most about this product?
Could have lagging on slow network. Call reconnect could be improved.
What recommendations would you give to someone considering this product?
Great product to use for professional collaboration and even for personal usage. Very easy to use and learn for all age group.
Pros
- Continually Improving Product
- Effective Service
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.
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