What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tufekci M.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
An easy to use interface
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has very unique video effects for users.
What is your favorite aspect of this product?
It is capable of allowing up to 1000 participants which is a very useful feature for big global meetings. It is very easy to join a meeting and it integrates easily with Google calendar and Outlook for meeting scheduling.
What do you dislike most about this product?
No dislikes for me so far, perfect features only.
What recommendations would you give to someone considering this product?
This product can deliver high video quality which is very useful and satisfying I recommend it.
Pros
- Helps Innovate
- Efficient Service
- Transparent
- Continually Improving Product
Please tell us why you think this review should be flagged.
Male S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
With capacity for meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a wonderful tool that allows you to keep in touch with members of work teams, colleagues from other branches of the organization, to schedule meetings with clients, it is safe with different IDs and passwords for each meeting.
What is your favorite aspect of this product?
I love Zoom it is easy to install and use, screen sharing, chat function, camera and audio control, options for virtual backgrounds, meeting recording capabilities, with unlimited chat time, view for portrait gallery and URL codes for make invitations simple.
What do you dislike most about this product?
There are times when Zoom has delays when downloading information to the cloud.
What recommendations would you give to someone considering this product?
I recommend Zoom for group and international calls, presentations and webinars, with the flexibility to work well on any platform, it makes it easy to record all calls in the cloud for later projection.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
keila s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
"For two years, Zoom was our go-to!"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Your UI is extremely intuitive and the user experience is excellent, making a decision worthwhile for this programme. You can use every operating system and mobile phones without noticing any difference. your deployment is comfortable.
What is your favorite aspect of this product?
Easy, intelligent and highly functional. You can do almost everything from the homepage alone! Joining a meeting, hosting a meeting or inviting people to a meeting is super easy. The quality of the video is excellent. The app is never lagging like the Skype app. Support multiple times, and Google Calendar included.
What do you dislike most about this product?
I want you to add a way of connecting PayPal or Venmos to this so that you can directly charge customers without any other application. Furthermore my Ukainian customers still find it rather difficult to use in Ukrain.
What recommendations would you give to someone considering this product?
Zoom is characterized by its quality and reliability of video conferencing. You are confident that you can meet multiple people simultaneously. With the zoom, if you are in the park, at the supermarket, or even while driving by a hands-free device, you can join meetings on your smartphone. Zoom facilitates communication.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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