What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Muhammed A.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2021
Essential Software Product for your pc
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The audio calls is very clear, sometimes we need to take some international calls with clients. So we need a powerfull tool to perform the calls with high performance. so the choice here is zoom ofcourse.
What is your favorite aspect of this product?
The screen sharing feature is very comforty. some other tools sharing with lags or crashing. but in zoom the performance is very high.
What do you dislike most about this product?
i think nothing functionally, but the UI&UX may have some changes to be more catchy for users.
What recommendations would you give to someone considering this product?
if anyone needs to perform daily meetings online or calls you should use Zoom with high security aspects and very high performance.
Pros
- Trustworthy
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Excellent audio and video quality.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Andrea P.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2021
The Best Solution for Virtual Sessions
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It offers an end to end encryption. Zoom allows recording of meeting sessions for future referencing It works perfectly on mobile and desktop
What is your favorite aspect of this product?
It allows me to share my screen during presentation and thus making it easier for me to do virtual presentations. Zoom connects teams and people from all over the world into one agenda.
What do you dislike most about this product?
It is a bit pricey but worth it
What recommendations would you give to someone considering this product?
It is a great solution for video conferencing
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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