What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Simisara J.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2021
Excellent platform for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Breakout rooms, password protection for meetings
What is your favorite aspect of this product?
Ability to record the call recording on cloud or local, privacy policy, breakout rooms
What do you dislike most about this product?
None as of now as the bugs if any are resolved in a timely manner
What recommendations would you give to someone considering this product?
Pricing is higher but the features are excellent with constant updates in place
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Jyoti S.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted Sep 2021
"Zoom Review"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom covers more regions and accommodates more individuals simultaneously also the screen share feature is very advanced in this product.
What is your favorite aspect of this product?
It is easily accessible through mobile that is the best feature of Zoom also You can record your calls on your PC or in the cloud. It has become extremely simple to plan gatherings as well as invite attendees from both inside and outside the organization. Zoom is very reliable
What do you dislike most about this product?
The chatting window needs to have further developed features in terms of one-to-one chats or group chats. The performance of the product is terrible when Internet speed is low.
What recommendations would you give to someone considering this product?
In case you are searching for a video meeting cloud option, Zoom is possibly your most ideal alternative. This is very reliable, quick, and for the most part integrable with all your CRMs and programming.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Charan Raj Y.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Best virtual interaction application in the market
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unlimited cloud storage for recordings Single sign on availability With less internet bandwidth we can communicate easily Ease of creating rooms for different discussion on same meeting File sharing
What is your favorite aspect of this product?
File sharing Recording Invitation to others Scheduling meetings Security
What do you dislike most about this product?
Nothing to say dislike, it's improvement areas are Limited for live streaming for non premium members Web application doesn't support for communication Cannot invite people from smart phone those who are online using Desktop application
What recommendations would you give to someone considering this product?
Zoom is the easiest and simple application to communicate, share, use to Collaborate the teams Best communication and cloud storage application in the market
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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