What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Steven D.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Best distance communication application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quality audio, awesome themes, screen sharing, user friendly
What is your favorite aspect of this product?
Background interactive themes
What do you dislike most about this product?
I wish there was a feature that allows me to see if theres current zoom meeting involved in my business, and that i can ask to join when it's my organization
What recommendations would you give to someone considering this product?
Try it, it's free
Pros
- Performance Enhancing
- Unique Features
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Rohan B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Zoom : The Best Virtual Meeting App
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is being used across the whole organization during work from home time. It helps us organize webinars, sessions, meetings, and interactions with a lot of features. It has a recording function, which is very useful for meetings and webinars. The webinar add-on is useful for view-only webinars with a Q&A option.
What is your favorite aspect of this product?
Screen sharing Connectivity User friendly Easily accessible through mobile Picture quality
What do you dislike most about this product?
The mobile application does not display some of the features that are available on the desktop version also it should be integrated with Dropbox or other similar applications so that one can have the full backup of the data. More user windows to be added on single screen of mobile application Calendar integration should be improved
What recommendations would you give to someone considering this product?
I will highly recommend this application to the entire business sector; this tool will help you get rid of extra expense that spent on traveling, this software gives you freedom of work and it is available in various plans based on your team size, thus they allow you to choose according to the budget.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Bijan P.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Vendor Management and Renewal
Submitted Sep 2021
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The quality stays even if we are more than 10
What is your favorite aspect of this product?
Group meetings at a distance
What do you dislike most about this product?
It is not free
What recommendations would you give to someone considering this product?
to watch a small ''how to use'' so you don't get lost in the beginning.
Pros
- Saves Time
- Acts with Integrity
- Client's Interest First
- Enables Productivity
Please tell us why you think this review should be flagged.
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