What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Abhinav Ranganath P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Best and low-cost software to collaborate online
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The major reason Zoom distinguishes itself out from its competitors is because it does not require any special software, and its maintenance and administration costs are likewise free or low.
What is your favorite aspect of this product?
I've found Zoom to be the most engaging and user-friendly video conferencing and chat software I've come across. Most calendar applications integrate with Zoom, making it simple to plan meetings with customers and invite others to screen sharing sessions. We utilise it throughout the company. Internally, we use Zoom for chat, and we adore the client Zoom app and all of its features. You may highlight critical messages and search for past conversions by just inputting a keyword. Plus, bonus points for the GIF collection. Finally, meeting auto-recording is really handy.
What do you dislike most about this product?
The only thing I dislike about Zoom is that, during conferences, Zoom is not always stable. Even if your connection is fine, it can occasionally disconnect you, and this gets worse while screen sharing or presenting, with a significant reduction in quality.
What recommendations would you give to someone considering this product?
Video conferencing that runs seamlessly, Various breakout rooms can be created to accommodate multiple groups of people and several excellent chatting options. It's simple to take over as host or appoint a co-host. Screen sharing is seamless. We can effectively run a meeting or online lessons. The amount of individuals that may join at one time is incredible. If you want the best video conferencing software at free to low cost go for Zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sarolta K.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2021
The video conference program of our generation
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Virtual are popular features.
What is your favorite aspect of this product?
This product works well with 100+ person video meetings.
What do you dislike most about this product?
The virtual background alwasy cut my head in a half.
What recommendations would you give to someone considering this product?
If you have money for better products like Cisco Webex or Microsoft Teams use them. Zoom is just one solution from the many.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ankish S.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Versatile Virtual meeting solution
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is more intuitive and user friendly. It has ton of useful features like hand raise and muting.
What is your favorite aspect of this product?
It works well in even low network strength.
What do you dislike most about this product?
Its max time is 40 minutes in free version.
What recommendations would you give to someone considering this product?
Must go for zoom.
Pros
- Enables Productivity
- Client's Interest First
- Transparent
- Security Protects
Please tell us why you think this review should be flagged.
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