What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
Must to have in Pandemic
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
ASHISH T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
One of the best collaboration solution
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is versatile software for video conferencing, webinars, page sharing, virtual courses, and more. It's easy to use and the UI / UX is great, especially on the desktop.
What is your favorite aspect of this product?
We can easily share our presentations by zooming in. We can easily use it on PCs, tablets and iOS. The Zoom Session Host has good controls for managing cloud sessions.
What do you dislike most about this product?
Free minutes are only 40.
What recommendations would you give to someone considering this product?
Best for any meet, personal and professional.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Paras kumar J.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
Good quality and overall satisfactory product.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and reliable. Includes most of the features that a user want.
What is your favorite aspect of this product?
Its whiteboard feature and recording during a meeting feature was good.
What do you dislike most about this product?
Its mobile features is less as compare to desktop. Not work finely on low internet connectivity. Sometimes the audio was not audible. The meeting goes end suddenly sometimes.
What recommendations would you give to someone considering this product?
Ease to use. Contains many very well features which you want.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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