What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Brandt J.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2021
A world-class video conferencing tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's simple to schedule and join HD video meetings with Zoom. This tool is very popular for video conferencing purpose. It's simple to use and get started with Zoom.
What is your favorite aspect of this product?
During this period of Covid-19 pandemic,Zoom has been very reliable tool since it allows me to join online meeting session and training with my teams and also working from home. I like the ease to communicate with my teams and colleagues through HD video and high quality audio calls with Zoom. Zoom allows me to collaborate with my teams through files sharing and instant messaging. Another great aspect of Zoom that I have found to be helpful is the ability to share my screen with others.
What do you dislike most about this product?
Meeting breakups is the only negative experience I have encountered with Zoom and this is due to unstable internet connectivity.
What recommendations would you give to someone considering this product?
It's one of the leading tool for online meetings and video conferencing and everybody should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bryan H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Staying Connected with Streamlined Video Calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
When people think of video calls, they think of Zoom — and there's a reason for that. While video calls on other platforms can be fair, Zoom calls have been very smooth for our team. It's professional and personal at the same time and they offer great support for businesses.
What is your favorite aspect of this product?
Video calls with vendors work perfectly. Being able to send invite links to a platform people are familiar with is great for our team. It's enjoyable to use and video quality is always solid for us.
What do you dislike most about this product?
I think the UI could be more innovative design-wise, but I also enjoy the simplicity of the platform. However, this is merely personal preference. Overall, the platform still looks great and does exactly what it needs to do.
What recommendations would you give to someone considering this product?
If you need a platform that handles video conferencing with ease, consider Zoom. It does exactly what it advertises and we've never had any issues connecting with external vendors or scheduling business meetings. Perfect for any remote team.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shashanka B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
Amazing Video and Audio Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom took over all the Audio and Video conferencing with its breadth of features provided. Zoom also is cost-effective and never saw downtime.
What is your favorite aspect of this product?
The ease of using it to schedule calls is one of the best features. Zoom has removed unnecessary steps in creating or scheduling a meeting. We can start meeting with a single click. Driving mode is another amazing feature that helps anyone who needs to attend a call while on a commute.
What do you dislike most about this product?
I haven't found any issue with Zoom till now. Rarely it stops loading in my system. Once I clear the cache it works normally.
What recommendations would you give to someone considering this product?
For anyone who is looking for a cost-effective solution for day-to-day meetings with minimal or no downtime at all, I would suggest going with Zoom. It has a lot of features and is easy to schedule or manage meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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