What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ankit K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Must have tool for Collaboration and sharing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides interface, which is very intuitive and easy to understand. It helps searching employees in organization easy and also helps us with his credentials.
What is your favorite aspect of this product?
Zoom has many customization features like keeping background for a good cause and hand raise feature in case of large meets.
What do you dislike most about this product?
Nothing, I disliked.
What recommendations would you give to someone considering this product?
Zoom has very large client base, so no issue with ecosystem.
Pros
- Effective Service
- Inspires Innovation
- Client Friendly Policies
- Altruistic
Please tell us why you think this review should be flagged.
Mohammad Abdul H.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2021
A tool for collaboration and communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What makes zoom different from others is it’s simple, easy to use and intuitive interface which helps even newbie to learn and adapt faster.
What is your favorite aspect of this product?
I love it’s 40 meeting minutes feature, which makes sure small businesses are not lagging behind in this pandemic. Also, I like it’s integration with outlook and okta.
What do you dislike most about this product?
I disliked 40 free minutes feature, there should be at least an hour needed.
What recommendations would you give to someone considering this product?
We should consider this product keeping in mind how many features it provides.
Pros
- Trustworthy
- Unique Features
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
Prateek J.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2021
Best audio/video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Great audio and video quality and no lags.
What is your favorite aspect of this product?
Integrations with different services like Slack, Google Calendar, etc.
What do you dislike most about this product?
Screenshare and whiteboarding tools can be better.
What recommendations would you give to someone considering this product?
Go for it, zoom wouldn't disappoint.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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