What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Alenandro S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Smooth and easy-to-use interface
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides all the necessary functions for a meeting, it is easy to use, the image and audio quality is excellent.
What is your favorite aspect of this product?
Like Zoom enables quick audio or video calls on desktop, Android and iOS platforms, with beneficial features for: cloud recordings, HD video calls, screen sharing, and detailed reports from attendees.
What do you dislike most about this product?
When using Zoom, we have very few problems so that the rest of the participants can join the meetings, also to integrate calendar for both Google and Outlook.
What recommendations would you give to someone considering this product?
I recommend Zoom, for live webinar streaming via YouTube and Facebook.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maximiliano S.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
A great tool for your organization.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Software stability and ease of use.
What is your favorite aspect of this product?
The whiteboard and screen sharing tool.
What do you dislike most about this product?
Audio tends to crash and consumes a lot of resources on pc.
What recommendations would you give to someone considering this product?
I would recommend using the free version to learn about the possibilities offered by the program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jonathan T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2021
OK, but not the best video conferencing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I feel as if Zoom is less intuitive than others and it is difficult when the application does not always open when trying to launch a meeting. It is pricier as well.
What is your favorite aspect of this product?
The video quality seems to be good.
What do you dislike most about this product?
Cost, Zoom is a lot more expensive than competitors.
What recommendations would you give to someone considering this product?
If you can get by with something simple, you may have better luck with other, cheaper programs.
Pros
- Effective Service
- Security Protects
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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