What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jordan F.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2021
Amazing product for videoconferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use and scheduling capabilities whilst providing excellent features
What is your favorite aspect of this product?
I love the integration with google calendar and the smart-lookup for zoom links
What do you dislike most about this product?
A data-saver feature would be useful for on-the-go meetings
What recommendations would you give to someone considering this product?
An amazing product with excellent features, even at the free level. Give it a try first, and explore the additional paid features for further productivity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Xiang D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Unified Communications and Webinars.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is notable for recording meetings in a way that notifies other users that the recording is in progress.
What is your favorite aspect of this product?
I like Zoom is easy to use, the quality of the service, and the operation is very good, it is outstanding to share files of different formats with each other in it, additionally the shared screen function allows a participant to share a screen with other meeting participants when discussing a document, slides or any other information.
What do you dislike most about this product?
Particularly with Zoom we have no problems during a video call or a webinar.
What recommendations would you give to someone considering this product?
I recommend Zoom allows you to experience a very good quality of audio and video even when you have a low Internet connection.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rex M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2021
Best Online Connection Application!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The main thing is ease of use and widespread familiarity.
What is your favorite aspect of this product?
Able to share screen and talk with anyone globally as if they are right next to me, showing them my computer. Distance does not matter. I can choose to show video or not, I can record. There are other software that are also nice. But, Zoom by far has been the easiest and most preferred to use.
What do you dislike most about this product?
I wish the video was better quality, no matter what camera the user is using and options to display them in a way that is easy and interactive if there are many that join.
What recommendations would you give to someone considering this product?
If you could get Zoom to somehow be integrated with other applications, like TikTok, Instagram and Facebook, so that someone can go LIVE on those applications and somehow bring in those in a Zoom call and not have to have them on a TV monitor where then your phone in those applications picks up those in Zoom separate, it would be amazing!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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