What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Bayarjargal M.
- Role: Consultant
- Industry: Retail
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2021
Great product for value
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Popular, great screen share
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
I love all the features of the product
What recommendations would you give to someone considering this product?
Great product if during the pandemic to connect with your workmates
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Victor M.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Oct 2021
The best that exists today
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I believe that what makes the difference between zoom and podructos similar to this or its competition as we could also call it, is the stability when making a call or video call, with zoom there are no interruptions when communicating.
What is your favorite aspect of this product?
My favorite aspect of zoom apart from being an extremely complete application that allows me to make calls, share files, share screen, etc. is also its friendly and extraordinary interface, which makes it an extremely simple tool to use.
What do you dislike most about this product?
There is absolutely nothing that I dislike or dislike about zoom, since in my opinion it is the best application that exists of its kind, so I have no complaints or criticisms about it
What recommendations would you give to someone considering this product?
If any colleague is looking for a solution for remote video calls or conferences, I recommend zooming in with your eyes closed, I assure you that you will not regret it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Myra H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Easy to use and lots of features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has good connectivity and works well. It has lots of capabilities that you can use including audio, video, messaging, etc. It also supports a large number of participants.
What is your favorite aspect of this product?
Favorite aspect is the intuitive UI that is easy to use.
What do you dislike most about this product?
I dislike that Zoom does not have good integration with Outlook compared to Microsoft Teams.
What recommendations would you give to someone considering this product?
I would highly recommend Zoom for video and audio conferencing, for any size of meeting.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
