Zoom Workplace Logo
Zoom Workplace Logo
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Keyboard Mouse Control

82

Application Share

81

Virtual Whiteboard

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

Ruth S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

"Excellent zoom experience for video conferencing"

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom may be a terribly effective tool for audio and video meetings.In my purpose of view, zoom is that the best package for on-line meetings, attending categories and taking interviews. It also provides screen share choices sort of a presently open window or all screens. I also can work remotely with the assistance of zoom.

What is your favorite aspect of this product?

Zoom may be a complete tool that permits several participants in one area and is that the most steady live video platform. that's why we have a tendency to am fond of it the foremost here at Born once more Media. I conjointly wish to spotlight that it's unceasingly evolving, adding options and functionalities that take live meeting experiences to successive level.

What do you dislike most about this product?

They should also offer the practicality of giving management to users so they will edit files. they ought to improve their UI further as attempt to enhance net consumption so that zoom can work properly with an occasional internet association

What recommendations would you give to someone considering this product?

I will recommend other users those who are looking for some easy programa for dactilar conferences.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Fatima R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

Unlike other video conferencing products, Zoom has an app to manage their calls, which is quite effective if you make business calls several times a week. You can merge them with your Zoom meeting app to have each of your calls on your work device and also film the sessions. This is what makes us feel that this product is different.

What is your favorite aspect of this product?

I am fascinated by the easy way to use Zoom Meeting, easy to set up and easier to communicate with all people all over the planet. Several other good properties incorporate video chat with groups of individuals, where they can host reunions of friends and club reunions.

What do you dislike most about this product?

Mainly with the use of this product we have been quite handy as it has easy to install apps and a mobile version which makes it great as we have the ability to connect from any computer to the meetings we have scheduled.

What recommendations would you give to someone considering this product?

I can recommend to anyone aspiring to make a product for making their video conferencing clips as it is an effective platform for solving issues that require group support.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Saul C.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2021

A good product that is continually improving

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

It is more advanced than other platforms like GoogleMeet though some product characteristics appear to be limited compared to Microsoft Teams.

What is your favorite aspect of this product?

It appears to be the most widely functional product, even for customers outside of our organization.

What do you dislike most about this product?

Some of the functionalities are a bit clunky.

What recommendations would you give to someone considering this product?

When considering the available products, weigh what functionalities are most important to you. If you need more universality in diverse constituents that can be reached then Zoom is for you. If you want seamless integration with your other Microsoft products, then Teams is for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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