What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Ruth S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
"Excellent zoom experience for video conferencing"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom may be a terribly effective tool for audio and video meetings.In my purpose of view, zoom is that the best package for on-line meetings, attending categories and taking interviews. It also provides screen share choices sort of a presently open window or all screens. I also can work remotely with the assistance of zoom.
What is your favorite aspect of this product?
Zoom may be a complete tool that permits several participants in one area and is that the most steady live video platform. that's why we have a tendency to am fond of it the foremost here at Born once more Media. I conjointly wish to spotlight that it's unceasingly evolving, adding options and functionalities that take live meeting experiences to successive level.
What do you dislike most about this product?
They should also offer the practicality of giving management to users so they will edit files. they ought to improve their UI further as attempt to enhance net consumption so that zoom can work properly with an occasional internet association
What recommendations would you give to someone considering this product?
I will recommend other users those who are looking for some easy programa for dactilar conferences.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Fatima R.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2021
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unlike other video conferencing products, Zoom has an app to manage their calls, which is quite effective if you make business calls several times a week. You can merge them with your Zoom meeting app to have each of your calls on your work device and also film the sessions. This is what makes us feel that this product is different.
What is your favorite aspect of this product?
I am fascinated by the easy way to use Zoom Meeting, easy to set up and easier to communicate with all people all over the planet. Several other good properties incorporate video chat with groups of individuals, where they can host reunions of friends and club reunions.
What do you dislike most about this product?
Mainly with the use of this product we have been quite handy as it has easy to install apps and a mobile version which makes it great as we have the ability to connect from any computer to the meetings we have scheduled.
What recommendations would you give to someone considering this product?
I can recommend to anyone aspiring to make a product for making their video conferencing clips as it is an effective platform for solving issues that require group support.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Saul C.
- Role: Operations
- Industry: Not for Profit
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2021
A good product that is continually improving
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is more advanced than other platforms like GoogleMeet though some product characteristics appear to be limited compared to Microsoft Teams.
What is your favorite aspect of this product?
It appears to be the most widely functional product, even for customers outside of our organization.
What do you dislike most about this product?
Some of the functionalities are a bit clunky.
What recommendations would you give to someone considering this product?
When considering the available products, weigh what functionalities are most important to you. If you need more universality in diverse constituents that can be reached then Zoom is for you. If you want seamless integration with your other Microsoft products, then Teams is for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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