What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Chloe B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Easy to use and download
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to download and use.
What is your favorite aspect of this product?
Easy to use - makes video conferencing easy and gets the job done
What do you dislike most about this product?
Restricts a lot of features for free users. It is slow, opens several windows and spams you with a lot of other programs.
What recommendations would you give to someone considering this product?
Good for WFH and does the job 8/10 times.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
An effective and easy-to-use tool
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Leonel V.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2021
Simple but powerful. A "must have" tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simplicity to connect. Recreates the feeling of being in the same space better than others
What is your favorite aspect of this product?
Rooms feature is very useful
What do you dislike most about this product?
Chat is not as powerful as it could be. Sometimes confusing. Roles management too (host, co-host etc)
What recommendations would you give to someone considering this product?
Buy the pro version. Virtual meetings tend to be longer than meetings face to face!
Pros
- Reliable
- Enables Productivity
- Effective Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
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