What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Janet R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
easy to use and good quality
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ease of use and its the application mostly use in meetings or webinars I'm attending.
What is your favorite aspect of this product?
Ease of use and good quality of audio and video.
What do you dislike most about this product?
Nothing much I dislike. For me its a good application for virtual meetings and webinars.
What recommendations would you give to someone considering this product?
Use Zoom in for your virtual meetings and webinars. It has a good quality of audio and video. Easy to use and has a lot of features you need for your virtual meetings.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Sukanya S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
insecure data but heavy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
affordable subscription
What is your favorite aspect of this product?
public out of organization can also join through a link, so meeting with third-party vendor is easy
What do you dislike most about this product?
zoom collects a lot of public data
What recommendations would you give to someone considering this product?
if you are not very concerned about the security breach of data then go for it
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Oliver H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Great Audio, Great visibility of features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Audio on zoom is noticeably clearer thank others similar
What is your favorite aspect of this product?
It has a wide range of features that appeal to millennials and the next generation of users with an intuitive design.
What do you dislike most about this product?
Should launch instant meeting link like other companies
What recommendations would you give to someone considering this product?
Fast and easy product to use, not too expensive and really easy to use
Pros
- Performance Enhancing
- Effective Service
- Reliable
- Enables Productivity
Cons
- Wastes Time
Please tell us why you think this review should be flagged.
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