What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Saqib A.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2021
Fantastic product with great features.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Breadth of functionality available, integration with Outlook, ease of use and reliability.
What is your favorite aspect of this product?
Create Zoom meetings from within email client (Outlook), ability to join the meeting via standard phone line and from anywhere in the world, the audio, video and content sharing controls.
What do you dislike most about this product?
On occasions it consumes lot of bandwidth which means video has to be turned off.
What recommendations would you give to someone considering this product?
With remote and hybrid working getting more and more popular, Zoom provides an effective way to communicate with colleagues. Zoom allows to work with other external stakeholders that are outside the organisational network. Zoom has huge breadth of audio, video, sharing and collaboration features.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Shaun D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2021
Great product for remote work
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use
What is your favorite aspect of this product?
The mobile design
What do you dislike most about this product?
I do not know at this time.
What recommendations would you give to someone considering this product?
Use all the features wisely to integrate into your business model
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Uğur Deniz Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
helped me a lot during the pandemic
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
speed and quality connection
What is your favorite aspect of this product?
Screen sharing feature is very good
What do you dislike most about this product?
Program freezing and sound problems
What recommendations would you give to someone considering this product?
The most useful and simple application in its field
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
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