What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
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Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Estelle E.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2021
I love ZOOM, simple but rich in features...
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I find connecting to a ZOOM call is instant and every time, yet with the others, it remains a bit hit and miss. the host features on some of the others are also seriouly lacking.
What is your favorite aspect of this product?
The simplistic way in which very rich features are offered to those who need them... brilliant!
What do you dislike most about this product?
I want to take over a remote pc (like with teamviewer), which will eliminate the need to have both... :)
What recommendations would you give to someone considering this product?
Go for it, you will not be sorry!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ashik J.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2021
Amazing package of web conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The function and UI
What is your favorite aspect of this product?
The cost and fast interface
What do you dislike most about this product?
unstable connection and drop
What recommendations would you give to someone considering this product?
Try free version first
Pros
- Generous Negotitation
- Helps Innovate
- Reliable
- Enables Productivity
Cons
- Less Performance Enhancing
- Vendor Friendly Policies
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Edison I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Best app meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
it is easier and practice to use
What is your favorite aspect of this product?
Can be used in a browser, pc and phone
What do you dislike most about this product?
sometimes it freezes
What recommendations would you give to someone considering this product?
You should try this product, for sure you will like it
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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