What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Ilana S.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2021
Straight forward, but nothing fancy.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is less glitchy than most other video conferencing software.
What is your favorite aspect of this product?
I love being able to share my screen so easily and have other use the screen as a whiteboard
What do you dislike most about this product?
I dislike the interface, it's very ugly.
What recommendations would you give to someone considering this product?
Don't expect anything super high tech and fancy. If you want it for the bare bones it's great.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ivana S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Nov 2021
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In contrast to other products, we can say that Zoom is a completely unique product when compared to other video conference products, because Zoom is a highly effective tool for audio and video meetings. The audio and video quality is excellent. It also provides us with a significant amount of time to wait.
What is your favorite aspect of this product?
What we like about Zoom is that it has end-to-end encryption, which is very useful in today's world where cyber security is critical. Furthermore, it can be used on a mobile phone, which makes it an excellent choice.
What do you dislike most about this product?
We haven't found any flaws un this product since we've been using it, because it has si many fractures, such as imagen sharing and connecting from any devices, which makes ir easier to use.
What recommendations would you give to someone considering this product?
As a regular Zoom user, I can certainly recommend it to those who are considering it for meetings. It is versatile, scalable, and easy to use because it is free.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
shaik a.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Best Communication and file sharing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to share large files Easy to invite people Easy to communicate and for video calling it also work with lower Internet bandwidth Security
What is your favorite aspect of this product?
Video calling Sharing files Instant chat Easy to use Scheduling Recording
What do you dislike most about this product?
Nothing dislike Mobile version of software needs to be improved
What recommendations would you give to someone considering this product?
I strongly recommend who wants to communicate group chat and who has least network connection this is the best software
Pros
- Helps Innovate
- Continually Improving Product
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
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