What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Dec 2021
The best video platform!!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Paul H.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Dec 2021
Easy to use - got us out of a hole
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use - nice to use and schedule meetings.
What is your favorite aspect of this product?
Integration with Outlook is useful.
What do you dislike most about this product?
Reliability of signal.
What recommendations would you give to someone considering this product?
Make use of the free trial to test this.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Continually Improving Product
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Yeni O.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2021
Zoom goes with me everywhere.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Most professionals are generally familiar with Zoom. This often means that I can initiate spontaneous video meetings with external collaborators, using Zoom without often being worried about whether they have experience using Zoom, or even needing to teach them to use Zoom.
What is your favorite aspect of this product?
I like that Zoom integrates with my personal Calendar and appointment scheduling tools I use at work, such as Calendly. This ensures that there is a smooth connection between my day to day scheduled appointments and Zoom. Thereby, making it easy to turn most of my physical appointments into a Zoom call.
What do you dislike most about this product?
Zoom lacks a one-join feature, which would allow non-Zoom users to join Zoom meetings they are invited for, without first downloading the Zoom application.
What recommendations would you give to someone considering this product?
When it comes to enterprise level video meeting software, very few tools come close to Zoom in terms of quality.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
