What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Alain B.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
Brilliant tool for all your sales activities
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the all round solutions when it comes to making calls, conducting webinars and calling to foreign numbers.
What is your favorite aspect of this product?
I love the video conferencing from Zoom, it is simply fantastic from webinars to demo calls
What do you dislike most about this product?
It is a bit costly if compared to tools like Google meet
What recommendations would you give to someone considering this product?
Check what functionalities you need and if you are willing to pay a premium for those.
Pros
- Performance Enhancing
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Generous
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Easy to use and connect with customers/internally
Likeliness to Recommend
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
Rachna S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Robust platform and best video conferencing ever
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
More room, many many people can join, hd video quality and good audio, every person can be biewed on screen clearly, zoom has made working from home so easy snd efficient, truly speaking i dnt have a single problem with zoom
What is your favorite aspect of this product?
work from home tasks can be accomplished much easier using this tool to communicate with all team members
What do you dislike most about this product?
Nothing truly which i dislike, always had a good experience
What recommendations would you give to someone considering this product?
Highly recommend this product to any organisation, if you want to stay connected with team on a whole new level get this product, i mean my company is doing townhall meetings over zoom
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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