What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Karen D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Flexibility and remote working tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Cost, emojis
What is your favorite aspect of this product?
Break out rooms
What do you dislike most about this product?
Unstable and constant updates
What recommendations would you give to someone considering this product?
Be flexible and ready to learn with the product as it changes. Be able to help others learn with you and have patience.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Aashish S.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2021
We use it everyday.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Large group communication efficiency.
What is your favorite aspect of this product?
Large group communication efficiency.
What do you dislike most about this product?
Time limit for free calls.
What recommendations would you give to someone considering this product?
Zoom is the king of communication.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Jessica M.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Interface very intuitive, features totally satisfy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I find Zoom's interface a lot more intuitive than similar products such as Microsoft Teams. There also seem to be a lot less glitches with the software than with others. For example, Microsoft Teams often gets myself and other users stuck in endless "failure to login" loops. We haven't had such issues with Zoom, and I find Zoom to be a lot more reliable.
What is your favorite aspect of this product?
My favorite aspect is the ease of use with this product. As I explained above, the interface is quite intuitive, and it's quite easy for someone to use who is new to the software.
What do you dislike most about this product?
I can't think of anything that I dislike at all about this product.
What recommendations would you give to someone considering this product?
If you are stuck between choosing Zoom or Microsoft Teams for your video conferencing solutions, I would definitely go with Zoom. Microsoft Teams has an interface that is intuitive as well, but it's laden with glitches. Zoom presents a more seamless, headache-free experience, and there are some cool features included such as background customization.
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
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