What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Elizabeth T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2021
Zoom is high quality.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Meeting security obviously. Zoom provides role based security infrastructure for all of our meetings . This ensures that unauthorized persons are unable to join our team meetings.
What is your favorite aspect of this product?
Zoom makes it super convenient for me to collaborate with my team mates in real time. Features such as multi-party annotation, , multi party screen sharing etc are strong aspects of Zooms strong collaboration capability.
What do you dislike most about this product?
Zoom is very limited, when used on computer web browser.
What recommendations would you give to someone considering this product?
Zoom facilitates remote based work through video communication. For me, it is the top tool when it comes to video based communication /collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Angelica B.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Dec 2021
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unlike other zoom products, it has monumental properties that make us mention that this product is comparatively unique to other products. What makes zoom seem like the best choice is that it works great on desktops and mobile devices, and it's one of the best things in our own right.
What is your favorite aspect of this product?
What fascinates me most about the zoom is that most of the meetings are password protected, so that strangers don't have the possibility to participate in the dispute. I am very happy with the execution schedule for this one.
What do you dislike most about this product?
We ourselves feel that since we have used this product we have had no problems because it does not allow us to do each of our occupations instantly and with the peace of mind of being able to attend meetings even from my mobile phone.
What recommendations would you give to someone considering this product?
I can recommend this product because according to my usage experience, zoom belongs to superior and superior systems for remote communication and also for online meetings..
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2021
Best way to bring a remote team together.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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