What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
- Role: Public Sector
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2021
Zoom is best for large video conferencing needs
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Marie-Claire R.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2021
Zoom is highly intuitive.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom enables you to seamlessly allow sharing and set up breakout rooms to improve interaction. I also like the feature that makes you look better on camera.
What is your favorite aspect of this product?
How easy it is to use
What do you dislike most about this product?
That when people chat to you individually it is with all of the group chat comments. Would be nice if it was separated.
What recommendations would you give to someone considering this product?
This product allows for a really seamless and interactive online meeting or webinar experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Amr S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Best Audio/Video Quality App in the Market!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The Video and Audio Quality are the best in the market and you can get this quality in the free version as well. Also, the Application is very reliable.
What is your favorite aspect of this product?
My favorite aspect is how easy you can use it as it provides a truly great user experience, and the Audio/Video Quality is Top Notch which is the main functionality of the Application
What do you dislike most about this product?
I do not have big dislikes with the Application but maybe they should support integrating with more third-party applications
What recommendations would you give to someone considering this product?
Go ahead an get this application as it will really make working remotely much better and will truly help you achieve your business goals
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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