What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Gary G.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2021
Zoom is the gold standard of video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
New releases and features come every few weeks. Seemingly everybody has used it buy now, so all the participants already have the client app downloaded.
What is your favorite aspect of this product?
Ease of use and the widespread deployment. These days everybody knows how to use Zoom - from CEOs to 80-year-old grandmothers to elementary school kids.
What do you dislike most about this product?
Growing rather tired of video calls at this point - but that's hardly Zoom's fault.
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Gio A.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Productive and valuable Solution <3
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
reliability
What is your favorite aspect of this product?
function for interpreters, choosing languages
What do you dislike most about this product?
Free version lasts only in 40 minutes. I think, at least 50 minutes can be delivered for free users.
What recommendations would you give to someone considering this product?
Excellent for education and formal online meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Transparent
Please tell us why you think this review should be flagged.
Courtney S.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Backgrounds and solid calls
What is your favorite aspect of this product?
Consistently of the product
What do you dislike most about this product?
Third party hackets
What recommendations would you give to someone considering this product?
Nothing I can think of
Pros
- Efficient Service
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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