What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Mansoor A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2022
Connectivity made easy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
low cost high availability variety of features robustness ease of connectivity works very well even with low bandwidth
What is your favorite aspect of this product?
a vast number of people can join one meeting and get connected virtually with each other
What do you dislike most about this product?
i dont think zoom has any feature which I dislike
What recommendations would you give to someone considering this product?
if it allows inter operability with other similar platform that would be an add on
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Natalie S.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Simple and Useful!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It unified people all over the world in a different way compared to other applications. Not even just professionally, but personally as well.
What is your favorite aspect of this product?
The simple and effective implementation. It's very easy to use and understand the features.
What do you dislike most about this product?
Zoom can have difficulties on Mac products (MacBook Air/Pro) but otherwise it's a simple work-around.
What recommendations would you give to someone considering this product?
Highly recommend - with remote work being so important, Zoom can increase productivity from wherever you are.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
April O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Awesome for events!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Always improving. Very rare crashes. Super stable.
What is your favorite aspect of this product?
Support for event production
What do you dislike most about this product?
Screenshare limitations
What recommendations would you give to someone considering this product?
It’s a great product
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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