What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Suhas M.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Dec 2021
Fantastic,worthy product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Without zoom I can't imagine my day being a remote engineer, the accessibility and ease of use zoom provides is just incredible and the features are just upto the mark and what we all need to communicate over the internet effectively, other products are just overkill and unnecessary load of features I belive
What is your favorite aspect of this product?
The simple yet elegant interface, audio-video quality, and customization it provides on top of it are my favorite aspects of the product
What do you dislike most about this product?
There is literally nothing I dislike about the product
What recommendations would you give to someone considering this product?
If you are looking for effective communication tools for your spread across globe, then zoom is tool for you, its worth the investment
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Elias M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2021
Best web meeting solution.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Has live streaming feature and instant messaging.
What is your favorite aspect of this product?
I love the ability to start and invite people in a meeting in just a few click . Offer great space for chatting where one can also attach any document, Quality of audio and video is clear and of high quality. It's highly reliable due to it high stability. Allow one to connect easily not only locally but at globe level. Has no any time limit for meetings.
What do you dislike most about this product?
Very glamorous tool though would say to improve on security features.
What recommendations would you give to someone considering this product?
Am give my high recommendations of this tool,must have for your meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eric P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Lacks Top End Features Of Competitors
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easier access to include people from other organizations.
What is your favorite aspect of this product?
Very few bugs and issues that disrupt calls.
What do you dislike most about this product?
Mobile features and compatibility.
What recommendations would you give to someone considering this product?
Better value with higher end competitors.
Pros
- Helps Innovate
- Security Protects
Cons
- Slower Product Innovation
- Less Reliable
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
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