What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tanzil k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Outstanding product for video conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The best feature of zoom is the user interface of the application through which the video conferencing can be done at ease.
What is your favorite aspect of this product?
The audio and video conferencing quality is very high which makes the best feature of the product.
What do you dislike most about this product?
The free version of the product offers only limited time to use the complete features of the product.
What recommendations would you give to someone considering this product?
People living in different geographical boundaries can connect easily on this platform for their business meetings so it's highly recommended to use this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kendall D.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Zoom brings the team together to complete work
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom brings the team together to complete more work in a safe video environment. This program has performance and compatibility with Online Events software functions. It is nice to be able to control the other members who see the meeting. This program also has no pop-up windows/ads. This program also has a stylish internal system for interaction and messaging. This platform also has online meetings and events.
What is your favorite aspect of this product?
This program is an intuitive, reliable, and easy-to-manage solution. This platform creates a seamless experience, switching from call to video. More, it's easy we don't need dedicated or professional IT support, this is a big deal.
What do you dislike most about this product?
This program has overall security issues. This "Meeting Settings" menu is confusing. This platform also allows users to unmute all meetings in the meeting.
What recommendations would you give to someone considering this product?
Zoom is an outstanding platform to collaborate with your coworkers clients and friends so easily. Highly recommended to all who are looking for this kind of meeting solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Josh B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2022
Brilliant, easy-to-use video conferencing + more!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a very easy to use platform which enables group communication even with those who may not be familiar with this sort of software or those who aren’t as technologically minded. It is also well known and well trusted.
What is your favorite aspect of this product?
My favourite aspect is the easy-to-use UI which provides quick access to the many features that Zoom provides. It’s easy to pick up and learn by any members of an organisation.
What do you dislike most about this product?
There are some small features that other similar apps have that this doesn’t, for example, Microsoft Teams has a “Together” mode which provides virtual environments for video-conferencing or lectures. This would be very useful in this.
What recommendations would you give to someone considering this product?
It is certainly worth it for the largest of organisations, it’s easy to implement and easy to use in day-to-day working life.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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