What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sathish R.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
One Stop Solution for virtual daily operations
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Our company was one of the pioneer customers for ZOOM. Earlier, we were using CISCO for almost 10+ yrs but the features were not much. When we started using ZOOM in 2019 onwards, it is a rich experience for all users to interact with their business contacts effectively. Without ZOOM, I doubt whether our WFH would be effective because of this pandemic.
What is your favorite aspect of this product?
Virtual Background Host privileges Screen Sharing options High-Quality Audio with limited bandwidth speed
What do you dislike most about this product?
Nothing to list. Maybe they can start thinking of integrating the ZOOM calling option to connect Mobile
What recommendations would you give to someone considering this product?
Being a prime member of using this application for the past 4 yrs, I would strongly to go with ZOOM for video conferencing, file sharing and instant messaging.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Guzman R.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
real time meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The difference between Zoom and other products is its unparalleled usability, it is a communications software that offers its users great benefits with videoconferences for companies, with real-time messaging and content exchange, Zoom is synchronized with the calendar, offers integrated tools, with end-to-end security. It is wonderful just what it takes to be successful.
What is your favorite aspect of this product?
My favorite thing about Zoom is that multiple participants can share their screens, annotate, share media, I really like that meetings can be recorded in the cloud, team chat, group chats. It is a tool that offers countless functions which are beneficial to have a pleasant collaboration, meetings can also be started from Outlook and Gmail. It's perfect and I love it.
What do you dislike most about this product?
Zoom is an online meeting platform that works excellently, since I've been using it it hasn't presented me with any failures, interruptions or disappointments. It's a software that is designed to work hand in hand with its users, offering maximum coverage and security. I don't have any bad comments, I think it's perfect.
What recommendations would you give to someone considering this product?
I recommend Zoom to anyone who is considering its use give it a try and you won't regret it. It is a real-time meeting platform that offers great benefits and advantages when collaborating online, sharing screen, audio and video with maximum security. Fulfilling everything it promises, excellent features, we can use it from anywhere and any device without problems. It offers free trial which is outstanding.
Pros
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Jafrul A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Excellent and Awesome Tool for conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very user friendly and low cost.
What is your favorite aspect of this product?
I like how simple and pragmatic it is to utilize this product to have the option to hold meetings or use it as an office. It has great accessibility of sound and video regardless of whether the organization is low.
What do you dislike most about this product?
What I loathe is that occasionally when I open a phone call on my cell and a call comes in, nothing is heard. It has additionally happened to me that individuals welcome to the gathering can't join regardless of whether they have the right certifications.
What recommendations would you give to someone considering this product?
Assuming you want to settle on video decisions for any nature, I suggest that you utilize this product so you can have a decent involvement with expansion to being not difficult to utilize.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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