Zoom Workplace Logo
Zoom Workplace Logo
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Keyboard Mouse Control

83

Virtual Whiteboard

81

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

James G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Why struggle with in person meeting Zoon is here .

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

Zoon is user friendly which doesn't need any IT qualifications ,the installation and the deployment also takes a very short time .meeting security is also guaranteed since the information amongst the participants is end-to-end encrypted.

What is your favorite aspect of this product?

The ability of the product to host large number of participants without limitation.

What do you dislike most about this product?

Am not able to make or receive calls when using my phone at the same time during a meeting time .

What recommendations would you give to someone considering this product?

It is easy to use,cost effective available also on free mode .its user friendly

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rohit J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Continually evolving product

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Easily accessible to all.

What is your favorite aspect of this product?

Accessibility and UI

What do you dislike most about this product?

Nothing that I can think of.

What recommendations would you give to someone considering this product?

Go for the value

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Viraj P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Easiest Video Conference Platform

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

Zoom is way easier to use and to set up than similar applications. Zoom is primarily best for video conferencing.

What is your favorite aspect of this product?

Multiple people can share their screens at the same time and it is super useful.

What do you dislike most about this product?

Zoom allows muting all participants by providing the option to prevent the participants to unmute them.

What recommendations would you give to someone considering this product?

It is very useful if they introduce the background blur feature

Pros

  • Reliable
  • Effective Service
  • Continually Improving Product
  • Includes Product Enhancements

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