What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ethan C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
love zoom!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
more people use it
What is your favorite aspect of this product?
It's so easy to use
What do you dislike most about this product?
nothing! I love the capabilities of zoom
What recommendations would you give to someone considering this product?
Use it a ton!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Anuja C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Need more improvement in Zoom.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is an easy to use for meeting and gathering and has better audio and video quality.
What is your favorite aspect of this product?
File transfer to other is easy with zoom and sharing screen while giving presentation is cool. Personally I love this feature.
What do you dislike most about this product?
There are not enough feature in zoom compare to other product.
What recommendations would you give to someone considering this product?
Zoom is a great application that work on smart phone as well and it is super easy to use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Madison N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Basic Video Conferencing Features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Most people are familiar with the product so it is easy to use.
What is your favorite aspect of this product?
Virtual backgrounds and screen share
What do you dislike most about this product?
No advanced features, not great for small conversations in large groups
What recommendations would you give to someone considering this product?
Check out socialhour.com!
Pros
- Trustworthy
- Saves Time
- Client Friendly Policies
- Fair
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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