What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Ann M. F.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2022
Easier to use than other options
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The Zoom rooms set up onsite are a more professional use than other options out there - easier to use with larger groups in particular
What is your favorite aspect of this product?
The zoom rooms and ability to communicate with very large teams
What do you dislike most about this product?
knowing who to contact for support
What recommendations would you give to someone considering this product?
Zoom is the industry standard for many reasons - it's easier to implement, a smoother experience with very large groups, and has unique sharing abilities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Izzy E.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Very effective communication tool !
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out as a main source of effective communication. Zoom during COVID stood out as a leader in maintaining a verbal supply chain between the custom relations department and the consumer. It also kept the supply chain going between businesses.
What is your favorite aspect of this product?
Immediacy of connecting
What do you dislike most about this product?
On occasion zoom bombing has occurred , security needs tightening
What recommendations would you give to someone considering this product?
Use zoom but upgrade on the security features
Pros
- Helps Innovate
- Continually Improving Product
- Saves Time
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Andreas B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Simple - Video quality is second to none!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quality of video
What is your favorite aspect of this product?
Reliability and Quality of video conferring. It always works, even with 300+ employees in one call.
What do you dislike most about this product?
Nothing. The are really good
What recommendations would you give to someone considering this product?
Remote working is key to business life now. You can't compromise on the quality of the video call.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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