What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rachel H.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
Popular, easy video platform for mixed use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's helpful that they have a free option so if you don't need multiple users or need to conduct long calls, this is an easy affordable option. The paid plans are also responsibly priced and the ability to download recordings has been very helpful.
What is your favorite aspect of this product?
I like that I can choose from different plans that make sense for both personal and business use. I also like that the quality of the video is fairly consistent and it's easy to host group calls.
What do you dislike most about this product?
I wish that there didn't need to be complicated passcodes and meeting logins. It would be great if they just had waiting rooms like Doxy.me so you could share one site with folks. I also wish the recordings didn't take so long to save to the cloud/computer.
What recommendations would you give to someone considering this product?
It's popular and has free options, so most folks you encounter will have some experience using the platform making it easy to both implement and share. If you are going to have regular group meetings, it's definitely worth it to pay for a plan with more features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Daniel C.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2022
About Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There are several quite similar software such as GoToMeeting, they may look similar on the surface, but there are key features for each platform that set them apart, but both are exceptional platforms for communicating with your viewers during the webinar.
What is your favorite aspect of this product?
This type of program is being implemented for our meetings motivated by the fact that it is much better to share presentations with referents in graphs and dynamic tables through these, on occasions we use the program even though we are all in the same room motivated by the great advantage of sharing images and files, it's just splendid, and when done over long distances everyone has the same information.
What do you dislike most about this product?
I don't like the fact that when meeting participants lose connection to their network they are immediately kicked out of the meeting, or have to be given permission to enter the conference room again, it only takes a little Fail the internet and you'll be out of the meeting.
What recommendations would you give to someone considering this product?
You must do test meetings before summoning all your staff to an online meeting, or teach a course, it is necessary that you know how to handle the software perfectly as a meeting administrator, knowing how to share files and the screen is something that you must have completely managed .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Carlos Jose P.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Secure and trustworthy communications
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Something that is not in doubt differentiates this tool from others is that it is one of the most used worldwide. This tool is one of the pioneers when it comes to taking communication wherever it is and without having major problems with various devices, it is one of the most s accessible and fast, with years of experience in the market
What is your favorite aspect of this product?
What I like most about this tool is that it is undoubtedly one of the most reliable and fast, it is quite fast to enter the rooms, even the ability to program how long each meeting could be, it allows you to share files and even give conferences, it is truly one of the best in its type and can be adapted regardless of the industry or sector where you work
What do you dislike most about this product?
I have no problems with her
What recommendations would you give to someone considering this product?
It is one of the most economically accessible, it is quite efficient and the possibility is quite wide in terms of the volume of prosesion users, without a doubt one of the best
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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