What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Marcos P.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Apr 2022
Fantastic Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In our very special experience with the use of this instrument, we have managed to have a wonderful perspective and acceptability at work, as this instrument is versatile and effective enough for all of us who use it in our organization.
What is your favorite aspect of this product?
What fascinates us the most with Zoom is that it has so many functions, allowing for smooth meetings and providing all-important possibilities. Moreover, you can also organize a meeting of more than 100 people in the same room, which makes it a very efficient instrument.
What do you dislike most about this product?
If that's true, in the video conferencing market, there are countless tools that allow you to effectively hold the same meetings, but the best way to maintain communication with your consumers and your team for large meetings depends on the tool and ourselves. zoom was the perfect tool that worked perfectly for us.
What recommendations would you give to someone considering this product?
We can recommend this instrument because of its simple connection to meetings and the good management of microphones and speakers. Fairly simple features and distinct themes.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Robert-McKay P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2022
An amazing software for video conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Excellent, I use it daily. It’s intuitive and day by day it improves both the choices and the user experience. Zoom is incredibly powerful and doubtless the foremost user-friendly, stable and complete video call platform at a similar time. It’s simple to send a link however it also has several access controls and options to figure collaboratively. Ideal for education environment.
What is your favorite aspect of this product?
So far so smart, got many different names with similar functions, however this one is what me and my team mostly use everyday. It’ an easy-to-use application, terribly helpful once the majority ought to keep home and work from home for long time. Several people, together with me, found that this application is that the lightest and best among others. It’ good and straightforward to use but a bit harder if you host and facilitate. It’ straightforward mostly. Click the link and it works. The waiting room is great.
What do you dislike most about this product?
Every once in a while Zoom’s video layout options are often a touch glitchy, particularly with screen sharing. It doesn’t create any major issues but one issue I would like was a bit additional consistent.
What recommendations would you give to someone considering this product?
Zoom is comparatively cheaper particularly when it involves web usage and I found groups to have a complicated sign-in procedure. Video quality is usually clear. My favorite feature regarding zoom is that it still works comparatively well in poor connections as is prone in third world countries like mine. Different updates just like the ability of the host having the ability to mute noisy participants has conjointly been helpful.
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Cristopher M.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Active communication with efficiency
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The big difference between this tool and another is that this system is quite functional and fast as well as simple when users who do not know the tool can use it.
What is your favorite aspect of this product?
what I like the most is that it is quite easy to use and organizations can have access to the tool without problems
What do you dislike most about this product?
I don't have anything negative to say
What recommendations would you give to someone considering this product?
My recommendation is to implement this system in a more confident way, because there are more benefits that it could have in the long term than those that do not.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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