What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Emily G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2022
Top Quality ,Stable and Reliable Application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has very strong and clear connection. It's very stable and video and audio are top quality. We are able to hold meeting anywhere anytime It's very cost effective and configuration is simple. It's very user friendly and interface is very intuitive.
What is your favorite aspect of this product?
Zoom video and audio are top quality. It's connection is great and we are able to hold meetings at anyplace anytime . Customer service is superb and available 24/7.
What do you dislike most about this product?
Zoom has been a great applicaition to have. Its enables us to hold meetings and conferences at any place anytime. No dislike at all.
What recommendations would you give to someone considering this product?
Zoom is very cost effective application. High quality videos and audio.Its very secure and can connect at anyplace. Customer service is great.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mira R.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
User friendly but a bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's super simple and intuitive to use. It integrates with my online scheduler 10to8. You can record your sessions. Ability to livestream on Facebook
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
It feels a bit pricy.
What recommendations would you give to someone considering this product?
It's super easy and intuitive to use. It integrates with other platforms e.g. Facebook, 10to8, Thinkific and you can record sessions and trainings.
Pros
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
- Security Protects
Please tell us why you think this review should be flagged.
Ivan C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Zoom sets high bar for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Nice UI and intuitive navigation
What is your favorite aspect of this product?
Very customizable and easy to integrate
What do you dislike most about this product?
Takes a lot from the memories and always overheats my device
What recommendations would you give to someone considering this product?
Optimize the memory for lower consumption
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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