What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Ibukunoluwa A.
- Role: Human Resources
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Apr 2022
Zoom is a great app with easy to use functions
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unique interface, user interactions
What is your favorite aspect of this product?
Video sharing, file sharing
What do you dislike most about this product?
Ability to control messages
What recommendations would you give to someone considering this product?
Try it and stay glued
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Rudy Alesandro F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Zoom is amazing! Easy to use and with many options
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a very good combination with Gmail, and Slack.
What is your favorite aspect of this product?
Mouse and Keyboard control is great when there is a demo on the screen. I really like it.
What do you dislike most about this product?
It is very cool, nothing important to say on the dislike zone.
What recommendations would you give to someone considering this product?
Consider having the business account for Zoom. It is great!
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Santiago P.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2022
The best video conferencing tool!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use & functionalities
What is your favorite aspect of this product?
wide array of choice for screen sharing
What do you dislike most about this product?
can't copy paste anything posted in the chat!
What recommendations would you give to someone considering this product?
Use this over Microsoft Teams any day of the week!
Pros
- Reliable
- Saves Time
- Acts with Integrity
- Performance Enhancing
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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