What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Aishat M.
- Role: Human Resources
- Industry: Construction
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2022
Product is cost effective & easy to understand 👍
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Cost effective and easy to use.
What is your favorite aspect of this product?
The fact that I can have my own customized link that can be used multiple times. You don’t need the link to join, just input password in the app. It can accommodate several people on video on a screen.
What do you dislike most about this product?
I cant record when I start a meeting with my iPhone, I would have to use my system. It takes away the audio when I try to use screen recording. I understand it’s a security measure, but can be modified for some of us that work on the go and might require to use phones sometimes.
What recommendations would you give to someone considering this product?
Get a sound internet connection and you’ll enjoy the app to the fullest.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sanjay Kumar C.
- Role: Operations
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Apr 2022
Fantastic Software and easy to handle
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Some other product have similar features but in Zoom, it has better screen share quality, good background effect and good video quality. My kid classes was conducted through this zoom and it was easy to handle by kid also.
What is your favorite aspect of this product?
It is very convenient product and it help us connect to one another with no hassle. When covid19 had started, it was my first virtual product from which everyone could connect in pandemic
What do you dislike most about this product?
It generally work in high speed, it sometimes stuck or freeze due to low internet connection.
What recommendations would you give to someone considering this product?
It is amazing and helpful so everyone should use this once time and i will recommend to everyone to use it. Zoom is going on perfection to make this product better.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Craig G.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2022
Excellent service provider
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The reliability of the platform and the ease of use
What is your favorite aspect of this product?
The ability to adjust licence levels on the fly
What do you dislike most about this product?
The 40 minute time limit on some calls
What recommendations would you give to someone considering this product?
100% would recommend - this product has helped us through the pandemic seamlessly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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