What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
AMIR A.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2022
The best decision in difficult times
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to learn. Simple platform that I really like. Elegant and easy to use interface. It works quickly and without errors. Good audio and video quality
What is your favorite aspect of this product?
In general, Zoom is a convenient thing, especially when you haven’t seen a person for a long time - it’s nice to talk. The connection is very good, communicating via Zoom, the camera does not slow down, does not jam, the sound does not junk, does not stutter. The application is at the highest level.
What do you dislike most about this product?
Reliability - There was a leak recently, so I recommend changing passwords
What recommendations would you give to someone considering this product?
I tried the service with a customer. We talked and worked for 6 hours with short breaks. For 6 hours, not a single malfunction of audio or video.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sarwat F.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2022
Amazing software !
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The features and functionalities are quite profound in zoom as compared to other softwares.
What is your favorite aspect of this product?
Chat smoothly in between meetings.
What do you dislike most about this product?
Sometimes it takes a long time to connect due to low internet bandwidth.
What recommendations would you give to someone considering this product?
Please use it especially during work from home times.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Wasiullah W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Zoom: The best video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The amazing audio and video quality differentiates Zoom from other similar products.
What is your favorite aspect of this product?
I really like that with Zoom, you can do video or audio calls without any lag. It is very fast and efficient.
What do you dislike most about this product?
I don't dislike anything about Zoom as it is an amazing product.
What recommendations would you give to someone considering this product?
I would highly recommend other people to use Zoom for audio and video calls as it is a great product.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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