What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ayobami P.
- Role: Vendor Management
- Industry: Banking
- Involvement: Initial Implementation
Submitted Apr 2022
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use
What is your favorite aspect of this product?
Video quality
What do you dislike most about this product?
Poor interface
What recommendations would you give to someone considering this product?
Very good
Pros
- Performance Enhancing
- Unique Features
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Rachel B.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Easy to use and reliable meeting platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Provided the best meeting experience, reliability during slow connections, and quicker reconnections and rejoining meetings in the event of a bad network. All of its tools can stand out in the competitive world.
What is your favorite aspect of this product?
I really like that it has a lot of features that help with remote work productivity. I use it every day for my meetings because it's simple to use, and the paid version includes security features and no time limit. The whiteboard and annotation features are also welcome additions. It improved the efficiency and effectiveness of communication, meetings, classes, webinars, and other events.
What do you dislike most about this product?
The most annoying aspect is that it keeps asking permission every time I create a new meeting or add a Zoom meeting to my Google Calendar. It's odd, though, that it asks it again and again.
What recommendations would you give to someone considering this product?
Zoom is extremely simple to use and you feel at ease while navigating, making it especially useful for complete beginners. We create a valuable and unforgettable communication experience via desktop or mobile phone thanks to the massive scalability and supportive tools of Zoom.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Abdul S.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
This is a Fantastic product and its features.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This product is different from other because its feature i have use other application as well but i like it the most because of its audio and video quality.
What is your favorite aspect of this product?
i like the video and audio qualities.
What do you dislike most about this product?
nothing to dislike.
What recommendations would you give to someone considering this product?
i would recommend this product because i have used it and i realize there no other app works like this app and talking about the Quality.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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