What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Pete S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2022
Excellent Video Conferencing Solution
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Excellent reliability
What is your favorite aspect of this product?
Reliability
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Great for businesses of all sizes
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
James J.
- Role: Operations
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Apr 2022
Fantastic product and love all the features!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Customization and ease of use
What is your favorite aspect of this product?
Customization and ease of use
What do you dislike most about this product?
Can be complicated in the menus if you don't know what you're doing
What recommendations would you give to someone considering this product?
Include hover overs on all customizations
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Pamela N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Essential meeting solution in our organization
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very easy to use; there are no sign-ups or sign-ins required, which was exactly what we needed for our many novices IT users. Controls and an interface that is easy to use. It comes with a slew of useful and fantastic features.
What is your favorite aspect of this product?
Zoom has made it lenient for me to form and maintain personal and professional relationships, regardless of whether the device e.g Android or an iPhone. During meetings, I'm more efficient and retain more information about the conversation. Zoom is also better in this regard due to the ability to move the windows around. So I can arrange people's faces in the most productive order for me.
What do you dislike most about this product?
The only concern I have is that when I share my screen, other parts of it that didn't intend to share become visible. When working on sensitive information, I have to close everything else and concentrate solely on what I want to share, which is a lot of work.
What recommendations would you give to someone considering this product?
Conference call services are essential for every business communication, and Zoom is the quick and most popular conference call service. We believe Zoom compares favorably to other services, particularly given its emphasis on video conferencing. Zoom provides an all-in-one phone system solution, hardware, and a chat feature to help you streamline your daily communication processes.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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