What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
rose g.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2022
Zoom is the way to go!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's got everything you need for virtual meetings! It's a great tool to have for all home offices and businesses. I work in automotive and we deal with people all over the country so its pretty great to have this option!
What is your favorite aspect of this product?
easy meeting set up!
What do you dislike most about this product?
sometimes the lag
What recommendations would you give to someone considering this product?
Absolutely use this product over any other meeting tool! It is well worth it and easy to use! Best tool around!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abhishek D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Very handy tool, works seamlessl with mobile as we
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It works very smoothly with mobile as well. The keyboard shortcuts are very handy for sharing, emoticons, mute, etc.
What is your favorite aspect of this product?
Zoom works without lag with low bandwidth also. Other apps do not work so smoothly
What do you dislike most about this product?
nothing as such,
What recommendations would you give to someone considering this product?
Zoom works well with many appls. Many vendors use it and easy to connect with outside contacts as well
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Enables Productivity
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Kalim S.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2022
Very good product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use and very simple. Support is great. Can be used for both as chat and conference purpose. Quality is better than other similar product.
What is your favorite aspect of this product?
Connectivity and ease of use
What do you dislike most about this product?
No option to snip image or take a snapshot and share over chat
What recommendations would you give to someone considering this product?
Go ahead, its good product
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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