What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Iceal G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Zoom For your Business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think zoom is in the right direction with its application. People globally use it; maybe because of its ease of use, most people I know have a hard time using other software. I occasionally use Zoom when I am getting interviewed, and my clients mostly prefer it over the others. What differentiates Zoom from other software is that it enables the host to control the meeting, which in the past was not really a thing and was not in demand. Because of COVID, we all have to adjust to the digital world, and so does communication. Luckily, Zoom did its best and stood out from others as they bring value to other businesses!
What is your favorite aspect of this product?
I like the breakout rooms feature; I have used other software which we won't mention here, and this feature is unique and innovative! It separates this app from others as this clearly can be used by coaches for their classes with their students!
What do you dislike most about this product?
I wouldn't say I like its looks; it has a 90s vibe in its UI zoom meeting. What matters is the features. Additionally, I don't like it when I share my screen; the camera of the person I am talking to becomes smaller. I hardly can't see their reactions, it's hard to resize it; I am lost using it. Sorry.
What recommendations would you give to someone considering this product?
Suppose you are a small business that needs packed video calls and chat features. Then Zoom is your go-to app! Why? Many globally use this; even older people use it for bible studies. Also, this application has many integrations available. As a Business Automation Workflow specialist, I have seen many possible integrations. Their API is robust, and the webhooks are easy to implement and connect with the tools I need!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Great product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2022
Easy & simple to use and very useful for business
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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