What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
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Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Fred A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Performance is reliable and steady
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The overall user experience is generally stable and Zoom easily outperforms other video chat and video conferencing apps in terms of reliable connectivity and added features for touching up video apperance, improving brightness, and reducing background noise
What is your favorite aspect of this product?
Account creation is generally straightforward and what also sets Zoom apart is the share screen and annotation features that allow remote collaboration and intercation during remote meetings
What recommendations would you give to someone considering this product?
The success of Zoom comes from its notable advantages ranging from having the largest meeting participants to an abundance of business-oriented and user-centric features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jade H.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
The leading product in video-conferencing!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What differentiates Zoom from other video-conferencing products I used is that Zoom provides a variety of tools as compared to others, and users can use these tools at ease, for free. For example, the record feature is very handy for teachers who want to record their video lessons. I personally use this feature to record my presentation. I can easily pause the recording whenever I want it so that I don't need to edit it later. Moreover, the annotate feature helps me annotate my presentations easily. Overall, a great product!
What is your favorite aspect of this product?
My favorite aspect of this product is the record feature. I was surprised by the quality of the recorded video! The file size is small, but the video and the audio quality are still very clear. That is why Zoom is the product I always use whenever a needed to record a video lesson for my classmates or I needed to record a presentation I needed to submit to a conference. Since the file size is small, I was able to upload the recorded video on at ease, but also not devouring a lot of space on my drive.
What do you dislike most about this product?
What I dislike most about Zoom is still its record feature. Please bring back the no-time limit capability if only 2 or 1 device is connected! I can't afford to buy a subscription. Before, I was able to record a presentation over 40 minutes, but now, it is now capped at 40 minutes, even though I was the only one connected to the room.
What recommendations would you give to someone considering this product?
For me, Zoom is the leading product in video conferencing. The majority of its usable tools can be used even without paying for a subscription. Aside from its dominant features in video conferencing, this is the best way to record your presentations as compared to other products. I do not happen to afford a subscription for now, but definitely will, since there are more features to explore that would tremendously help me as a graduate student and an educator too.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rubitha V.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2022
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is easy to use and simple to understand the new features. I love this product.
What is your favorite aspect of this product?
The whiteboard option attracts me. Because when I'm in covid time, I learned many things using Zoom. On that time, whiteboard is really helpful to teach.
What do you dislike most about this product?
I like all the features in Zoom mostly.
What recommendations would you give to someone considering this product?
After trying this product one time, you will continue to use this regularly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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