What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Noime T.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Zoom has been a game changer to my remote work
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very secure and no one can just join your business meeting without permission or an outsider.
What is your favorite aspect of this product?
The screen sharing and the annotate capabilities that is very convenient when you are doing a presentation or when guiding your customers.
What do you dislike most about this product?
Sometimes there is a bug or maybe a setting that we don't know when we create a meeting, there are 2 different links so sometimes our teammates gets lost on another zoom link.
What recommendations would you give to someone considering this product?
It is very convenient, secure, and useful for remote environment
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Simply works! Amazing, amazing product.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Leonard N.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
I like how accommodating the schedule is.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There is no image quality loss during any screen sharing, which makes doing presentations much easier.
What is your favorite aspect of this product?
What I like best about it is that it is a practical communication that enables us to communicate from a communication platform that is simple to use, only a click away through a link, which can be forwarded to the other participants through their social networks such as Facebook, WhatsApp, and telegraph. Additionally, the recipient of the link simply needs to download the application to his computer, tablet, or mobile device; otherwise, he need only click once to establish an automatic connection.
What do you dislike most about this product?
The fact that when you're on your cell phone, if a call comes in, even if you don't answer your phone, the sound of the conference in which you're participating zoom is lowered, and many times I've had to exit the application and re-enter, which is really annoying because I lose important information from my training, is something I don't like.
What recommendations would you give to someone considering this product?
Zoom works well for meetings, classes, online presentations, and social engagements with friends.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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